Privacy Policy

Last Updated: November 13, 2024

1. Introduction

Linkamber LLC (“Linkamber,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and the individuals whose data we process. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.

2. Who We Are

Linkamber LLC 30 N Gould St Ste R Sheridan, WY 82801 United States

Phone: +1 (214) 487-2900 Email: admin@linkamber.com

Data Protection Officer Contact: admin@linkamber.com

3. Types of Information We Process

3.1. Client Information

• Business contact information
• Payment and billing information
• Account credentials
• Communication preferences
• Service usage data

3.2. Business Contact Data (As Part of Our Services)

• Professional contact information
• Employment information
• Business email addresses
• Professional social media profiles
• Business phone numbers
• Job titles and responsibilities

3.3. Website Visitor Information

• IP addresses
• Browser type and version
• Device information
• Usage data
• Cookies and similar technologies

4. How We Collect Information

4.1. Direct Collection

• Information provided by clients
• Website forms and communications
• Service subscriptions
• Customer support interactions

4.2. Indirect Collection

• Public records and directories
• Professional networking sites
• Company websites
• Business registries
• Partner networks
• Public databases

4.3. Automated Collection

• Cookies and similar technologies
• Analytics tools
• Log files
• Service usage tracking

5. Purpose of Processing

5.1. Service Delivery

• Providing contracted data services
• Data enrichment and verification
• CRM data auditing
• List building and research
• Quality assurance

5.2. Business Operations

• Client communication
• Billing and accounting
• Service improvement
• Technical support
• Legal compliance

5.3. Marketing and Communications

• Service updates
• Industry insights
• Product announcements
• Event invitations
• Client satisfaction surveys

6. Legal Basis for Processing

6.1. We process personal information based on:

• Contract performance
• Legitimate business interests
• Legal obligations
• Consent (where required)
• Public interest (where applicable)

7. Data Sharing and Disclosure

7.1. We may share information with:

• Service providers and subprocessors
• Payment processors
• Professional advisors
• Law enforcement (when required)
• Corporate affiliates

7.2. We do not:

• Sell personal information
• Share data with unauthorized third parties
• Use data for purposes beyond this policy

8. International Data Transfers

8.1. Data Protection Measures

• Standard Contractual Clauses
• Privacy Shield certification (where applicable)
• Appropriate safeguards
• Data Processing Agreements

8.2. Transfer Safeguards

• Encryption in transit and at rest
• Access controls
• Security assessments
• Regular compliance audits

9. Data Retention

9.1. We retain information for:

• Duration of client relationship
• Legal and regulatory requirements
• Accounting and tax purposes
• Dispute resolution
• Technical backup purposes

9.2. Retention Periods

• Client data: Duration of service plus 7 years
• Marketing data: Until opt-out
• Website data: 26 months
• Transaction records: 7 years

10. Your Privacy Rights

10.1. You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Object to processing
• Data portability
• Withdraw consent
• Lodge complaints with supervisory authorities

10.2. Exercise Your Rights: Email: privacy@linkamber.com Response Time: Within 30 days

11. Data Security

11.1. Security Measures

• Encryption protocols
• Access controls
• Regular security audits
• Employee training
• Incident response plans
• Network monitoring

11.2. Breach Notification

• Prompt investigation
• Timely notification
• Remediation measures
• Documentation
• Regulatory compliance

12. Children’s Privacy

We do not knowingly collect or process personal information from individuals under 16 years of age.

13. Third-Party Services and Cookies

13.1. Third-Party Service Providers We use various third-party services on our website that may collect and process your data:

13.1.1. Payment Processors

• Stripe
  
  • Collects: Payment information, billing details, transaction data
  • Purpose: Payment processing, fraud prevention
  • Privacy Policy: https://stripe.com/privacy
• Wise
  
  • Collects: Banking information, transaction details
  • Purpose: International payment processing
  • Privacy Policy: https://wise.com/privacy-policy
• Payoneer
  
  • Collects: Payment and identification information
  • Purpose: Payment processing, compliance verification
  • Privacy Policy: https://www.payoneer.com/legal/privacy-policy/

13.1.2. Scheduling and Forms

• Calendly
  
  • Collects: Name, email, scheduling preferences
  • Purpose: Meeting scheduling
  • Privacy Policy: https://calendly.com/privacy
• Google Forms
  
  • Collects: Form submission data, IP address
  • Purpose: Data collection, surveys
  • Privacy Policy: https://policies.google.com/privacy

13.2. Cookies and Tracking Technologies

13.2.1. First-Party Cookies

• Essential cookies for website functionality
• Analytics cookies for performance measurement
• Preference cookies for user settings

13.2.2. Third-Party Cookies Our website allows the following third-party cookies:

• Stripe
  
  • Purpose: Payment processing
  • Duration: Session to 1 year
  • Type: Necessary/Functional
• Google Analytics
  
  • Purpose: Website analytics
  • Duration: Up to 2 years
  • Type: Analytics
• Calendly
  
  • Purpose: Scheduling functionality
  • Duration: Up to 1 year
  • Type: Functional

13.3. Cookie Control

• You can manage cookie preferences through our cookie consent banner
• Browser settings can be adjusted to refuse cookies
• Opting out of non-essential cookies may limit site functionality

13.4. Data Processing by Third Parties

• Third-party services may process your data in various jurisdictions
• Each service provider has their own privacy policy and data handling practices
• We encourage you to review the privacy policies of these services
• We have Data Processing Agreements with our service providers where required by law

13.5. Third-Party Links

• Our website contains links to third-party websites
• We are not responsible for their privacy practices
• We recommend reviewing their privacy policies before providing information

14. Changes to This Policy

14.1. We reserve the right to update this policy:

• With 30 days notice for material changes
• Immediate effect for non-material updates
• Email notification for significant changes
• Website posting for all updates

15. Compliance with Privacy Laws

15.1. We comply with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• CAN-SPAM Act
• Other applicable privacy laws

16. Special Provisions for Different Regions

16.1. European Economic Area (EEA)

• GDPR compliance measures
• Data Protection Officer
• EU representative details

16.2. California Residents

• CCPA rights
• Shine the Light law
• Do Not Track signals

17. Contact Us

For privacy-related inquiries:

• Email: admin@linkamber.com
• Phone: +1 (214) 487-2900
• Mail: 30 N Gould St Ste R, Sheridan, WY 82801

Response Time: Within 48 hours for initial acknowledgment